Effective Date: [June 3, 2024]

Thank you for shopping at Peeled Back University! We are dedicated to ensuring your satisfaction with our products and services. If you are not completely satisfied with your purchase, we are here to help.

1. Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:

Timeframe: You must request a refund within 30 days of your purchase.
Condition: The item must be unused and in the same condition that you received it. It must also be in the original packaging.
Proof of Purchase: A receipt or proof of purchase is required to process your refund.

2. Non-Refundable Items
Certain types of items cannot be refunded, including:

Gift cards
Downloadable software products
Personalized or custom-made items

3. Refund Process
To initiate a refund, please follow these steps:

Contact Us: Email our customer service team at [skillzblack@yahoo.com] with your order number and the reason for your refund request.
Return Instructions: If your refund is approved, we will provide you with instructions on where to send your returned item.
Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

4. Processing Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer’s policies.

5. Late or Missing Refunds
If you haven’t received a refund yet:

Check Your Bank Account: There may be a delay before your refund is officially posted.
Contact Your Credit Card Company: It may take some time before your refund is officially posted.
Contact Your Bank: There is often some processing time before a refund is posted.
If you’ve done all of this and still have not received your refund, please contact us at [skillzblack@yahoo.com].

6. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please email us at [skillzblack@yahoo.com] and send your item to: [4864 S. Tibet st. Aurora Colorado 80015].

7. Contact Information
For any questions about our refund policy, please contact us at:

Email: [skillzblack@yahoo.com]
Phone: (303) 704-9429
Address: [4864 S. Tibet st. Aurora Colorado 80015]
We appreciate your understanding and support. Transforming ordinary get-togethers into extraordinary stories is our passion, and we are committed to providing you with products that live up to this promise.

Thank you for choosing Peeled Back University!